In this business you don't generally expect much praise from clients, if you hear nothing it is generally good news.
However much we may be excited about designing smart and easy to use professional information systems one cannot really expect any client to be excited, they just want something that does the job - without fuss and bother.
So it was a real pleasure to receive the following comments from Giles Farley at Pinewood Shepperton plc after they had been using their new Deskspace Post Production Pro System for several months:
“Deskspace have provided us with a truly professional service, they have shown a very good ability to work out what we needed, both for the staff and for the management; they have installed our new system on time and on budget and we have not had to make any significant compromises in order to use our new Post Production Pro Integrated Information System.”
“Commissioning a Deskspace powered system gave us the benefit of Deskspace’s evident skills in developing an understanding of what we wanted combined with the security of knowing that the Filemaker Pro database platform underlies our new system.”
"We were impressed by Deskspace’s wholistic approach. They were not just concerned with the Management Accounting side, the desired outcomes that I had identified as my key requirement as the manager of this Post Production Sound Unit at the Studios. They were concerned to understand how the guys in the editing suites and mixing theatres worked and to work out what would work best for them so that they also got what they wanted. I was impressed by Deskspace’s ability to analysis our business needs and that they understood that we, as managers, do not necessarily have the ability to describe what we actually need. They had the ability to work it out and show us what, in fact, we actually needed – and they were right!”
“Deskspace delivered what they said they would deliver within the time frame that we agreed, at the cost we had agreed and we are very pleased with the result”
“Deskspace delivered the agreed system on budget & on time.”
Giles Farley: Pinewood Shepperton plc
29th August 2007
ENDS ............
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